Our Privacy Policy
Last Updated: [19th November 2025]
At Big Josh, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our services.
By using the Big Josh website, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
When you place an order or create an account on Big Josh, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party providers)
b. Automatically Collected Information
When browsing our website, we may collect:
- IP address
- Device and browser information
- Pages visited and time spent
- Cookies and similar tracking technologies
2. How We Use Your Information
Big Josh uses your information to:
- Process and deliver your orders efficiently
- Send you updates about your order
- Communicate promotions, discounts, or brand updates (only with your consent)
- Improve our website performance and user experience
- Prevent fraudulent activities
- Provide customer support
3. How We Protect Your Information
Your security matters to us. Big Josh uses:
- SSL encryption to protect data during transfer
- Secure payment gateways for transactions
- Limited internal access to personal data
While we work hard to secure your information, no online system is completely foolproof.
4. Sharing Your Information
Big Josh does not sell or rent your personal information.
We only share your data with trusted partners who help us operate efficiently, including:
- Payment processors (to handle secure transactions)
- Logistics and delivery partners (to ship your orders)
- Analytics and website tools (to improve site performance)
These partners are required to respect and protect your privacy.
5. Cookies & Tracking Technologies
The Big Josh website uses cookies to:
- Enhance your shopping experience
- Remember your preferences
- Analyze website traffic
You may disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, email us at: [Insert Big Josh Support Email]
7. Data Retention
Big Josh retains your information only for as long as needed to:
- Complete orders
- Meet legal requirements
- Resolve disputes
- Maintain accurate business records
8. Third-Party Links
Our website may contain links to external sites. Big Josh is not responsible for the content or privacy practices of third-party websites.
9. Updates to This Policy
Big Josh may update this Privacy Policy from time to time. Changes take effect once posted on this page.
We encourage you to review this policy regularly to stay informed.
10. Contact Us
For any questions or concerns about the Big Josh Privacy Policy, please reach out:
Email: [Insert Big Josh Email]
Phone: [Insert Big Josh Phone Number]
Address: [Insert Business Address]