Terms And Conditions

Big Josh – Terms & Conditions

Last Updated: [5th october 2025]

Welcome to Big Josh. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, please do not use the site.

1. Introduction

These Terms & Conditions govern the use of the Big Josh website, online store, and any purchases made on our platform.
Throughout the site, the terms “we”, “us”, and “our” refer to Big Josh.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under the supervision of a parent or guardian.
  • You are legally able to enter into binding agreements.

3. Product Information & Availability

We strive to ensure that all product details, descriptions, images, and prices on the Big Josh website are accurate. However:

  • Product availability may vary.
  • Colors and textures may appear differently depending on screen settings.
  • We reserve the right to modify or discontinue products at any time.

4. Orders & Payments

a. Order Acceptance

After you place an order, you will receive a confirmation email. This does not guarantee acceptance.
Big Josh may cancel or refuse orders if:

  • Stock is unavailable
  • There is an error in pricing or product information
  • Fraud is suspected
  • Payment cannot be verified

b. Payment

We accept secure online payments through trusted third-party processors.
By completing a purchase, you agree that:

  • You have provided accurate billing information
  • You are authorized to use the payment method

5. Pricing & Promotions

All prices listed on Big Josh are in [currency—e.g., NGN, USD] unless otherwise stated.
We reserve the right to:

  • Update prices without notice
  • Modify or cancel promotions at any time

Errors in pricing may result in cancellation or adjustment before shipment.

6. Shipping & Delivery

Big Josh provides shipping options displayed at checkout.
Once an order ships, delivery timelines depend on the courier. We are not responsible for delays caused by:

  • Courier services
  • Incorrect address details
  • Customs or regulatory checks
  • Natural events or unforeseen circumstances

More details can be found in our Shipping Policy (available upon request).

7. Returns & Refunds

Returns and refunds follow the guidelines set in the Big Josh Refund & Return Policy.
In general:

  • Items must be unused, undamaged, and in original packaging.
  • Certain items may not qualify for return (e.g., worn clothing, sale items).
  • Refunds may take several business days to process.

8. Intellectual Property

All content on the Big Josh website—including logos, images, graphics, product designs, and text—is the property of Big Josh and protected by copyright laws.
You may not:

  • Copy, reproduce, or redistribute our content without permission
  • Use our branding for commercial purposes without written consent

9. Prohibited Activities

You agree not to:

  • Use the site for unlawful purposes
  • Interfere with website security
  • Upload harmful files or attempt to hack the site
  • Use automated tools to extract data

Violations may lead to restricted access or legal action.

10. Limitation of Liability

Big Josh is not liable for:

  • Losses resulting from misuse of products
  • Delays in shipping
  • Website errors, interruptions, or technical issues
  • Third-party service failures (payment gateways, delivery partners)

Use the site at your own risk.

11. Indemnification

You agree to indemnify and hold Big Josh harmless from claims, losses, or damages arising from:

  • Breach of these Terms
  • Misuse of products or services
  • Violation of laws or third-party rights

12. Changes to Terms

Big Josh may update these Terms & Conditions at any time.
Updates will be posted here and are effective immediately.

13. Contact Information

For questions about these Terms & Conditions, please contact:

Big Josh Support Team
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]